Please read these Terms before registering, signing in to, or continuing to use Youra.
1. Acceptance of the Terms
Welcome to Youra. Youra is operated by Shenzhen Fanrise Digital Culture Technology Co., Ltd. (“we,” “us,” or “our”). These Terms apply to the Youra mobile application for iOS and Android, account services, AI content generation, astrology and fortune-related content, subscriptions, in-app purchases, and other related services. The application package names are cn.fanrise.youra for the domestic version and global.fanrise.youra for the international version.
Before registering, signing in, or continuing to use Youra, carefully read and understand these Terms and the Youra Privacy Policy. If you do not agree, do not register, sign in, or use the relevant services.
2. Eligibility and Age
Youra is offered to eligible users in China and other regions where it is actually made available through app stores and is intended only for users aged 18 or older. During registration, you must confirm that you are at least 18 and provide true, accurate, and complete information. If we determine that a user is under 18 or otherwise ineligible, we may restrict or terminate the account and handle related personal information under the Privacy Policy.
3. Account Registration and Security
The international version supports login by email verification code. The domestic version supports login by SMS verification code and WeChat. Protect the email address, mobile number, and WeChat account used to receive verification codes, and do not transfer, rent, or share your Youra account.
If you discover unauthorized account use, promptly contact appstore@fanrise.cn.
You are responsible for lawful activity performed through your account. For platform-security reasons, we may require renewed identity verification.
Account deletion is irreversible and differs from signing out. The in-app notice and Privacy Policy govern the deletion process and scope.
4. Nature of the Service and AI Content
Youra provides AI divination, horoscope and astrological-chart analysis, fortune-related content, chat, self-exploration, and general informational reference. AI results are generated by algorithms and artificial intelligence from the information you provide and may be incomplete, inaccurate, or unsuitable for your circumstances.
AI content is for entertainment, self-exploration, and general informational reference only. It is not medical, psychological, legal, investment, financial, or other professional advice and must not be the sole basis for an emergency decision, diagnosis, treatment, risk assessment, or personal-safety action. In an emergency or for a professional issue, contact local emergency services or a qualified professional.
5. User Content and Prohibited Conduct
You retain the rights you lawfully hold in questions, chats, avatars, and other user content and grant us the limited processing rights necessary to provide the service. You must not upload, generate, or distribute content involving crime, violent extremism, hatred or discrimination, harassment or bullying, sexual exploitation, or harm to minors; infringe another person’s lawful rights; impersonate others; facilitate fraud or dangerous conduct; undermine system security; scrape content in bulk; make unauthorized commercial use; or present AI output as a qualified professional conclusion.
6. Reporting AI Content and Safety Handling
Each AI result provides a “Report” or “Content issue” entry that lets users submit a report without leaving the app. We may conduct automated and human review and, depending on risk, provide warnings, restrict generation, remove content, restrict features, or suspend an account. Report records are used only for content safety, appeals, and system improvement, not advertising profiles.
7. Subscriptions, In-App Purchases, and Refunds
Paid features may include auto-renewing subscriptions, one-time memberships, and Gems purchases. The purchase page and applicable payment provider display the actual price, currency, taxes, billing period, renewal, and cancellation conditions. These Terms do not replace the prominent disclosures on the purchase page.
International Android purchases use Google Play Billing, with RevenueCat assisting subscription and purchase verification. International iOS purchases use Apple App Store in-app purchase with RevenueCat assisting verification. Domestic Android purchases use WeChat Pay or Alipay. Domestic iOS purchases use Apple App Store in-app purchase with RevenueCat assisting verification.
Unless applicable law or the payment provider’s rules require otherwise, completed payments are generally nonrefundable. Refunds are handled first under the applicable rules of Apple, Google Play, WeChat Pay, or Alipay and applicable law.
Deleting a Youra account does not automatically cancel an active subscription or recurring payment maintained by Apple, Google Play, WeChat, or Alipay. Manage or cancel it through the applicable subscription or payment-management page.
8. Intellectual Property
Youra trademarks, interfaces, software, model orchestration, text templates, graphics, and other protected content belong to us or the applicable rights holders. Without written authorization, you must not copy, reverse engineer, modify, sell, rent, or create derivative services intended to replace Youra.
9. Privacy and Data Processing
We process personal information under the Youra Privacy Policy. If these Terms conflict with the Privacy Policy regarding personal-information processing, the Privacy Policy controls.
10. Service Changes, Suspension, and Termination
We may update, suspend, or terminate features for product, security, legal, platform, or operational reasons. We will communicate material changes through an in-app notice, email, SMS, or another reasonable method. If a user violates these Terms or threatens another person or system security, we may restrict content, suspend features, or terminate the account and reserve our lawful remedies.
11. Disclaimers and Limitation of Liability
To the extent permitted by applicable law, the service is provided “as is” and “as available.” We do not guarantee that AI content is completely accurate, continuously available, or capable of producing a particular result. Liability for interruption, data loss, or indirect loss caused by networks, devices, third-party platforms, force majeure, or improper user conduct is determined under applicable law. Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited.
12. Governing Law and Dispute Resolution
The formation, validity, interpretation, and performance of these Terms are governed by the laws of the People’s Republic of China, excluding conflict-of-law rules. The parties should first attempt to resolve a dispute arising from these Terms or Youra through good-faith consultation. If no resolution is reached, either party may bring proceedings in a court with jurisdiction at the domicile of Shenzhen Fanrise Digital Culture Technology Co., Ltd.
If you are located in another jurisdiction whose mandatory consumer-protection rules cannot be excluded, those mandatory rules apply to the extent required.
13. Updates and Contact
We may update these Terms and will identify the update and effective dates at the top of the page. We will obtain renewed consent for a material change where required by applicable law.
Operator: Shenzhen Fanrise Digital Culture Technology Co., Ltd. Email: appstore@fanrise.cn. Telephone: 16620016086. Address: Room B066, 6/F, Building W2-A, High-Tech Industrial Village, No. 025 Gaoxin South 4th Road, Nanshan District, Shenzhen 518063, China.